Return and Privacy Policy
Return Policy
Effective Date: 06/19/2025
We want you to love your purchase. Because many of our items are handmade by artisans and shipped in small batches, we ask that you read our return policy carefully.
Returns
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We accept returns within 14 days of delivery for unused, unworn, and undamaged products.
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To begin a return, email us at africanimpactmarket@gmail.com with your order number and reason for return.
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Buyer is responsible for return shipping costs unless the item was defective or incorrect.
Refunds
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Refunds are issued to the original payment method once your item is received and inspected.
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Please allow 7–10 business days for the refund to appear on your statement.
Exchanges
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We currently do not offer direct exchanges. If you'd like a different item, please return your original purchase and place a new order.
Final Sale Items
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Certain items (like clearance items or custom orders) may be marked Final Sale and are not eligible for return.
Privacy Policy
Effective Date: 06/19/2025
Last Updated: 06/19/2025
At African Impact Marketplace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://africanimpact.store.
1. What We Collect
When you visit our site, we may collect the following:
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Name, email, and shipping address (if you make a purchase or subscribe to our newsletter)
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Payment information (processed securely via our third-party processor—your card details are never stored)
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Browsing behavior (like pages visited and time spent, via cookies and analytics)
2. How We Use Your Information
We use your data to:
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Process orders and send confirmations
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Provide customer support
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Improve our website and offerings
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Share occasional updates (if you opt in to our emails)
We never sell or rent your information.
3. Your Rights
You have the right to:
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Access or update your personal data
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Opt out of marketing emails at any time
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Request that your data be deleted (email us at africanimpactmarket@gmail.com)
4. Third Parties
We may use trusted third-party tools (like Shopify and Google Analytics) to help operate our store and understand how it’s used. These services are bound by their own privacy policies.
5. Cookies
Our website uses cookies to enhance your experience. You can disable cookies in your browser at any time.
6. Contact Us
For questions or concerns about this policy, contact us at:
📧 africanimpactmarket@gmail.com
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Have a question about your order? Curious about one of our products? Interested in partnering with us or having your creations featured on our site? We’re here for all of it—and more.Whether you're an artisan hoping to collaborate, a customer with a concern, or someone who simply wants to connect, our inbox is always open. Drop us a message anytime at africanimpactmarket@gmail.com or fill out the form below. We’ll respond with care, clarity, and as quickly as possible.